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Tag Archives: customers

  1. Revenue Authority Expands Opening Hours at Pine & Bridge St Mall

    The Barbados Revenue Authority has enhanced its service offerings to the public by lengthening the opening hours at two of its busiest locations from 7:30 a.m. to 4:30 p.m., Monday to Friday. The new opening time forms part of the Authority’s customer-centric mandate to continue improving its service delivery. This follows the recent reopening and […]

    June 27, 2022BusinessNo comments
  2. BWA Invites Participation in Customer Satisfaction Survey

    In an effort to improve customer service delivery and cement relationships with our valued customers, the Barbados Water Authority is presently conducting a customer satisfaction survey. The survey will be spearheaded by our Customer Service Representatives starting Thursday 3rd February, 2022 over a period of two (2) months via email and face-to-face interactions. It is […]

    February 3, 2022BusinessNo comments

    Virgin Atlantic has revealed a new interior to its award winning A350 aircraft, designed specifically with the airline’s leisure customers in mind.  The changes include an increased number of seats in the Economy cabin, alongside a new social space for its Upper Class customers. ‘The Booth’ is the latest innovation in Virgin Atlantic’s industry leading […]

    September 28, 2021Travel1 comment
  4. Pitt is first female senior executive at TMR Sales & Service

    The Board of Directors of TMR Sales & Service is pleased to announce the appointment of Paula Pitt as the Chief Executive Officer effective July 19, 2021. This newly created role will drive a new strategic direction focused on innovation while strengthening the Company’s market leadership in air conditioning and electrical systems. An experienced business […]

    September 10, 2021Breaking News, Business, FeaturedNo comments
  5. Virgin Atlantic reveals Direct Flights To Edinburgh From Barbados

    Virgin Atlantic has a new home in Scotland, as the airline has announced plans to start flights to Edinburgh Airport. Services from the Caribbean island of Barbados will begin this December. Virgin Atlantic will also be increasing its services to Manchester with flights from Barbados rising from three times a week to five times. The […]

    August 18, 2021Featured, TravelNo comments
  6. BWA Introduces 24 Hour Tanker Service

    The Barbados Water Authority is working to meet the demand of its customers with the introduction of a 24-hour delivery service for its water tankers. The process will see the tanker teams continue to assist residents house to house while also refilling Community Tanks around the clock. Director of Engineering, Charles Leslie, explained that “due […]

    May 3, 2021Breaking News, Business, FeaturedNo comments
  7. Staff attitudes need redressing at Cost U Less, before it Costs Them More

    I used to be of the view many products at Cost U Less were expensive, avoided it for a long time until I learned they had reasonably priced cat food.  What I don’t like is what I am now going into detail over, this is the nasty habit of cashiers rushing you before you can […]

    October 12, 2020Breaking News, Business, FeaturedNo comments
  8. Paid a visit yet to “Happy Days Café” in St Lawrence?

    Choose from eggs, bacon, chicken or pork sausage, melted cheese on toast OR have it all – Up to YOU! Coffee/tea/cappuccinos/lattes/espresso shots – HOT OR COLD – available for takeaways! WhatsApp your selection to 833-8431 click on either Ad here on this website – MUST BE 24 HOURS IN ADVANCE…  We will confirm the order […]

    August 20, 2020Agriculture, Photo GalleryNo comments

    Pedestrians are asked to note that the back entrance gate from John Beckles Drive (closest to the Constitution River) is closed to the public. The Board of Management of the QEH apologizes for the inconvenience and thanks the public for their patience and support.

    August 13, 2020Breaking News, Featured, HealthNo comments
  10. Changes for non-Scotiabank account holders

    The ongoing COVID-19 pandemic has changed the way business is conducted, and keeping our customers and employees safe remains our top priority. In line with this, practicing physical distancing is critical, and to this end limiting the number of persons in our Banking Halls at any given time is a necessary requirement. Based on the […]

    April 28, 2020Business, FeaturedNo comments
  11. When #Virgin Atlantic Failed, #Shame on Richard #Branson – #Justice for Firhaana Bulbulia, Flight Rage victim

    CAVEAT I was stunned on reading this, anyone who knows me, understands I ADORE Virgin Atlantic as a bastion of entrepreneurship and service, so to suddenly encounter this racist nightmare persisting unpunished is beyond my understanding, if Richard Branson can read about LIAT and have something to say? I expect him to find this and […]

    February 17, 2020Breaking News, Featured, Travel1 comment
  12. PwC network invests $3bn globally in digital training plus technology to support clients & communities

    PwC’s research shows that one in three jobs is likely to be severely disrupted or to disappear in the next decade because of technological change. Over the next four years, we at PwC are committing US$3bn to digital upskilling. This will primarily be invested in training our people, and in technologies for supporting clients and […]

    November 12, 2019TechnologyNo comments
  13. BWA’s Update on Alleynedale Pumping Station

    The Barbados Water Authority (BWA) is pleased to update Barbadians that electrical issues experienced by the Barbados Light & Power Company (BLPC) at the Alleynedale station got resolved today and pumping resumed at the facility. While this station is back online, it did in turn impact levels at Half Acre and Lamberts and it will […]

    October 4, 2019Breaking News, Business, FeaturedNo comments
  14. Scotiabank Fast Tracks Reimbursement Process for Customers Affected by Recent Debit Card Fraud

    Scotiabank customers affected by the recent fraudulent debit card activity have begun to be reimbursed. While investigations are continuing and the matter is in the hands of the authorities, the Bank has been in contact with impacted customers and is working with them to have their reimbursements fast tracked. Scotia encourages customers who suspect any […]

    July 21, 2019Breaking News, Crime, FeaturedNo comments

    Bus transportation will be available after the second town hall meeting to discuss the ban of petro-based plastics for Wednesday 24th April at the Lloyd Erskine Sandiford Centre, Two Mile Hill, St. Michael, beginning at 6:30 pm. Buses will take commuters to the Fairchild Street and Princess Alice Terminals. Minister of Maritime Affairs and the […]

    April 20, 2019Agriculture, Photo GalleryNo comments
  16. BWA Crews Continue Repair Work to Replace Pumps at Applewhaite’s Pumping Station

    Barbados Water Authority crews continue emergency repair work on Monday night, to replace pumps impacted by a power outage at its Applewhaite’s Pumping Station. Thus far, one pump has successfully been replaced and is working once again. Work is currently underway on the second. While residents in some districts may continue to be impacted overnight, […]

    January 29, 2019Breaking News, Business, FeaturedNo comments
  17. BRA Working With Developer to Rectify TAMIS Website Issue

    The Barbados Revenue Authority (BRA) is currently experiencing a technical issue in relation to the TAMIS website which has been hampering the registration process. Manager Communications and PR, Carolyn Williams-Gayle said the Authority was working with the system developer to rectify the issue. “We do understand the frustration this timeout issue is causing to the […]

    January 15, 2019Breaking News, Featured, TechnologyNo comments
  18. BWA Suffers a Pump Failure at its Ashton Hall Pumping Station

    The Barbados Water Authority would like to advise residents of some St. Peter and St. Lucy districts that it has this evening suffered a pump failure at its Ashton Hall Reservoir. The districts which may be affected by low pressure or outages are located at the higher elevations in that system and may include;- The […]

    January 15, 2019Breaking News, Business, FeaturedNo comments
  19. CIBC FirstCaribbean’s Sheraton Centre Branch is joint winner of top Branch award

    CIBC FirstCaribbean’s Sheraton Centre Branch is the joint winner of the bank’s 2018 Joy Callender Branch of the Year award. It shared the top award with the Governor’s Harbour Branch in the Bahamas. It is the first time the regional financial institution has had a tie for the top spot and Managing Director, Retail & […]

    January 2, 2019BusinessNo comments

    The print media left out details of a story concerning the Barbados Revenue Authority – here’s what really happened… A supervisor on duty at the Pine branch of the BRA had to leave immediately on arrival to deal with a family emergency. During this period in question, the Authority sought to find a replacement supervisor […]

    December 2, 2018Breaking News, Business, FeaturedNo comments

    It has been said many ways… ‘Paul pays for all,’ or ‘One bad apple spoils,’ and other variations including counters from Mr Big, but the fact of the matter is? This site does NOT run on wind-cakes and spit-pies… I have expenses and needs, wants, and other bills the same as anyone else! As a […]

    November 17, 2018Breaking News, Business, FeaturedNo comments

    The Barbados Revenue Authority (BRA) is reminding individuals and businesses owing outstanding taxes, to take advantage of the Tax Amnesty before the deadline of December 31, 2018. The taxes eligible are Value Added Tax (VAT), Land Tax, Income Tax, including P.A.Y.E., and Corporation Tax. The waiver of penalty and interest will apply to taxes owed […]

    October 27, 2018Breaking News, Business, FeaturedNo comments
  23. Temporary Closure of the Rehabilitation Department of the QEH

    All Barbadians are kindly asked to observe the Rehabilitation Department of the Queen Elizabeth Hospital will be closed today, October 11th 2018, to facilitate the industrial cleaning of the area. The department will reopen tomorrow, October 12th 2018. The QEH regrets any inconvenience caused, and they look forward to everyone’s continued cooperation.

    October 9, 2018Featured, HealthNo comments
  24. The high price of poor customer service in the new economic reality

    For any business to survive in this time of economic turbulence, superior customer service is a business imperative. Those businesses that do not deliver a service experience that far exceeds customers’ expectations can expect to pay a high price that includes publicized customer dissatisfaction, negative facebook posts, customer defection, lost revenue and, in some cases, […]

    October 24, 2017BusinessNo comments
  25. There is a disruption taking place – Superior Customer Experience is the new normal

    As the Twin Island Republic awaits the presentation of the National Budget for fiscal 2017/2018 later today with a keen understanding that further belt tightening measures will undoubtedly be included, the question that now arises for the business owner is: ‘how can I delight my customers so that they are inclined to spend their limited […]

    October 2, 2017BusinessNo comments