Tag Archives: billing


    The Barbados Water Authority (BWA) wishes to advise that it recently encountered a series of issues with its customer billing system which contributed to a number of challenges. The Authority’s IT personnel are working with the software developers to rectify the issues. Customers can be assured that the problems impacted invoice information only and actual […]

    March 28, 2021Business, FeaturedNo comments
  2. Water Bills Delayed for the Month of February

    The Barbados Water Authority is alerting Barbadians due to technical difficulties experienced recently with its Customer Information System, there has been a delay in the preparation of some water bills for the month of February. Customers may visit the BWA Payment Centres at the Pine Headquarters, the Pine, St. Michael or Probyn Street, Bridgetown to […]

    March 11, 2019Breaking News, Business, FeaturedNo comments
  3. Telecom Entities protest DR tax on incoming calls

    A new proposal in the Dominican Republic which was approved by their Senate for a tax on incoming telephone calls and SMS messages to help finance the 911 service is rejected by the telecommunications companies in Santo Domingo. The companies argue that international long distance calls are already declining and the new tax will accelerate […]

    July 26, 2017BusinessNo comments
  4. Flow aims for improved customer experience with system upgrade

    The focus on improving customer experience continues to be a priority for telecoms provider Flow. The company recently concluded a major upgrade to its billing, charging and customer relationship management systems that will act as the catalyst to drive an improved level of customer experience. “After we merged we ended up with a situation where […]

    July 2, 2017TechnologyNo comments