CAVEAT

Please note in reading this article, to click on all available links, which were placed as an effort to clarify each level of interest in this article. That is to say: customers, small business owners, as well as CIBC itself (I am also a CIBC client since 2018).

UPDATE

Also note a comment made about ABM’s at Rendezvous now reflects a correction as the service has been restored there. As for People’s Market, an ABM is on order and they are custom built in Eastern Europe which was learned when CIBC called me this morning about this very article 😉

This weekend CIBC created a stir when they arbitrarily indicated the possibility how free eMails as part of your registration is on its way out?

It seems I wasn’t the only person raising objections, because by Sunday morning, the page with new Guidelines read as follows…

There is an increase in compromised email accounts which use free domains, and while we have reactivated the use of free email addresses to receive One-Time Verification Codes (OTVC), we strongly recommend you take the following steps to enhance your email account security.

• Use a paid email account provided by an employer and may be associated with a company domain (e.g., yourname@company.com). These accounts are more secure than a free email account

I do happen to have such a service, but I am an exception and it most definitely is NOT the commonplace situation for not only individuals but many small businesses, they all heavily capitalise on Yahoo, Outlook, or Gmail.

A paid eMail is great for better security, but if you provide a work eMail, what happens if one resigns or gets terminated, how do you access that CIBC account thereafter? My reason initially for using one of my Gmail stems from the same OTVC in February taking long to send as a text to my mobile phone, so I used one of my free eMail addresses instead, as my paid eMail is rerouted – therefore it takes longer to convey messages than Gmail directly.

The next thing CIBC also needs to do is replace the ATM for People’s Market. I used to think their choice of outlets (speaking under correction) was the City or Warrens, Sunset Crest & Sheraton Mall. I now learned how Rendezvous’ ABM is available. (That branch was made Premium Banking without consulting the customers) I’m all for increasing transaction options as a fellow user.

CIBC wasn’t the only bank to take matters into its own hands, in early January – RBC wanted to charge for Real Time Payments earlier this year and the Central Bank put a screeching halt to that in the same day as the edict was presented!

If all clientele, premium or otherwise, decide to instutute a permanent withdrawal over shoddy treatment, CIBC’s employees may have to shift rapidly into another field of endeavour.

Is that why so many key CIBC executives made a drastic hiatus over to Worthing recently? They saw the writing on the wall? The bank exists because of US the Barbadians, it is nice to be important but it’s more important to be nice!