BARP Consumer Forum Launch
BARP launched its Consumers Forum at The Radisson Aquatica Resort as too many Barbadians seem unaware or hesitant to demand their rights as paying customers.
The non-profit organisation with a membership in excess of 41,000 senior citizens is concerned about the low level of consumer awareness in Barbados. BARP reported that on a daily basis its Office is inundated with several complaints from its membership on consumer related matters. Concerns range from landline and mobile telephone services, internet, electricity, construction, banking and retail services to name a few.
Ed Bushell, President of Barbados’ largest NGO, explained to participants why the forum was developed and expected swift results now members have a voice to air their grievances if they feel they’re shortchanged or offended;-
In fulfilling its mandate to be the voice of the fifty plus age group, BARP in partnership with the Ministry of Industry, Commerce and Small Business and the Fair Trading Commission (FTC) will embark on a public education and awareness programme to empower consumers to make informed decisions as well as to provide an avenue for addressing complaints.
Jon Martineau, Chairman, Consumer Affairs Committee of BARP highlighted that education and training as to what Barbadians should expect when subscribing or paying for goods and services will be the top mandate for his tenure in this post;-
The Launch was followed by a seminar on ‘Financial Solutions for Your Golden Years’. The aim of the seminar was to promote consumer awareness in the banking industry.