Scotiabank Black Rock’s team closed their doors for the final time last Friday but not before showing their appreciation to the community and customers they served for over 40 years. Black Rock branch staff members made donations and hosted activities in an effort to make the branch’s final week extra special for both customers and the wider community.
During their penultimate week, the branch’s Employee Action Team, which raises funds and does volunteer work for various adopted charities cleaned out their committee account to donate to various charitable causes and organisations.
The nearby St. Stephen’s Primary School and Nightengale Children’s Home have both been long-standing recipients of financial support and volunteered time from the branch’s employees. Both entities were among the final groups to benefit from the generosity of the Black Rock employee action team, along with the Kids Come First Learning Centre and Special Olympian Nadia Mclennan.
The final week at the branch was marked by a customer appreciation day where staff handed out treats such as Scotiabank-branded cookies and special gifts for customers. Scotiabank senior management including Caribbean East managing director David Noel and Director of Retail Banking Claire Jordan visited the branch to personally greet customers and thank them for their business.
Noel commended the branch’s team for their spirit and commitment to their customers as the branch transitioned towards closure. “I have been so impressed with the way the team here remained focused on serving our customers and helping them transition to their new branches and alternate channels during this time,” said Noel.
Jordan was also full of praise for the branch staff, thanking them for “staying committed to the task, working with spirit and a “can-do” attitude, and serving our customers with pride right up to the last day.”
The employees from Black Rock will be going to other branches and units following the branch’s closure as part of Scotiabank’s global restructuring exercise.