NISE 100 Improvements in Browne’s Gap

Gratitude and thanks were some of the words used by Owner of KAMS Aquarium Fish Shop, Kevin Murrell to express his appreciation to the National Initiative for Service Excellence (NISE) Inc. for the NISE 100 Improvements Community Project: KAMS Aquarium, which saw the total transformation of the exterior of his Browne’s Gap Hothersal Turing business thanks to NISE.

NISE CEO, Kim Tudor speaking to the media during the Opening Ceremony of the NISE 100 Improvements Community Project: KAMS Aquarium Fish Shop

NISE CEO, Kim Tudor speaking to the media during the Opening Ceremony of the NISE 100 Improvements Community Project: KAMS Aquarium Fish Shop

Prior to signing up for the NISE 100 Improvements Organisational Challenge last year, Mr. Murrell stated that he was on the verge of closing his business. He recalled that his decision to accept the NISE Organisational Challenge was one of the best decisions he ever made, adding that words could not express how being a part of the NISE 100 Improvements programme changed the way he viewed his business. He also explained that one of the best parts of the NISE 100 Days programme was having the opportunity to share ideas and network with representatives of some of the biggest names in corporate Barbados during the NISE Organisational Challenge Coordinator Meetings.

Minister of Industry, International Business, Commerce and Small Business Development, The Hon. Donville Inniss, M.P. (second from right) cutting the ribbon to officially re-open KAMS Aquarium Fish Shop while Leader of the Opposition, The Hon. Mia Mottley (third from right), Senator, The Hon. Patrick Todd (second from left), Cedric Murrell, Chairman of the Board of Directors of the National Initiative for Service Excellence (NISE) Inc. (Ag) (far left) and Owner of KAMS Aquarium Fish Shop, Kevin Murrell (far right) look on.

Minister of Industry, International Business, Commerce and Small Business Development, The Hon. Donville Inniss, M.P. (second from right) cutting the ribbon to officially re-open KAMS Aquarium Fish Shop while Leader of the Opposition, The Hon. Mia Mottley (third from right), Senator, The Hon. Patrick Todd (second from left), Cedric Murrell, Chairman of the Board of Directors of the National Initiative for Service Excellence (NISE) Inc. (Ag) (far left) and Owner of KAMS Aquarium Fish Shop, Kevin Murrell (far right) look on.

NISE CEO, Kim Tudor explained that NISE was heartened by Mr. Murrell’s determination and as part of the organisation’s focus of leaving no business behind, the project was launched. She stated that NISE was proud of the strong focus and structure upon which the NISE 100 Improvements programme was based, adding that it encourages businesses to not only seek ways to make improvements but also introduce more streamlined and structured customer focused programmes into their organisations.

Total transformation: From top left to bottom right the photos chronicle the transformation of the KAMS Aquarium Fish Shop thanks to the National Imitative for Service Excellence (NISE) Inc.

Total transformation: From top left to bottom right the photos chronicle the transformation of the KAMS Aquarium Fish Shop thanks to the National Imitative for Service Excellence (NISE) Inc.

She also noted that Mr. Murrell had not only made a commitment to make continuous improvements in his business but also in beautifying and keeping his surroundings clean, adding that she was pleased that the community in Browne’s Gap had joined in that effort.

Minister of Industry, International Business, Commerce and Small Business Development The Hon. Donville Inniss, congratulated Mr. Murrell on his business and stressed the important role that small businesses play in the Barbados economy.

The project which was completed with the assistance of corporate partners Nomis Ltd., Oran Ltd., ACE H&B Hardware and Harris Paints (Barbados) Ltd was part of NISE’s continued community outreach programme.

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