Telecoms not investing in Dominican Republic what is needed

Dominican Telecom Institute (Indotel) president Gedeon Santos has told Diario Libre that the government wants telecommunication companies to increase their investments in quality of service, which has declined significantly in recent years. Santos says the government wants the country to return to the quality of the telecom services in 1990s, when Dominicans could proudly say that they had the best communications services in Latin America.

Santos, who was appointed by President Danilo Medina in July 2013, said that Indotel’s aim is to work on regulation, connectivity and expanding the number of Internet subscribers, currently only 14% of households.

"In the area of regulation, quality has dropped, and investment, and we need to rescue both," he told Diario Libre.

In the area of regulation, quality has dropped, and investment, and we need to rescue both,” he told Diario Libre.

He said consumer centers would be opened where Dominicans can take their complaints against the telecoms companies and be heard. He said that Indotel would play an initial role as mediator.

He announced how government would provide Internet education and funding for computer purchases. Micro, small and medium-sized companies will benefit from another plan to teach them how to create a webpage for their business, and use Internet banking. Santos said that the telecom centers opened in the past were mainly used for entertainment, so the focus has now turned to homes and small businesses for a more efficient use of government resources.

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