Trinidadian Entrepreneurs Carnival Concierge promise supreme service for Carnival 2014
As the clock counts down to the much anticipated, festive season aka Trinidad and Tobago’s Carnival, the directors of professional travel management company Carnival Concierge (CC) are pledging to provide nothing less than top-notch service for their international clientele that will be venturing to the party island.
For the enterprising Aisha Smith and Keisha Williams, a high standard of service and a personal yet professional touch are crucial elements that make their Carnival travel packages truly unique. They maintain that similar to their successful 2013 expedition to the Soca music capital, their clients will experience an elevated of planning, coordination and professionalism and will be treated like ‘friends and family’.
Although currently based in New York City, both Smith and Williams aspire to utilize CC to effectively promote the culture of the land of their heritage while eliminating any challenges to foreigners who plan to visit and fully enjoy T&T’s Carnival.
With an established network of service providers, a customer-oriented approach and with an emphasis on supreme service, the CC team goes the extra mile to ensure the satisfaction of its clients many of whom are first-timers to the bacchanal atmosphere.
- John Abulujo (Nigeria) travelled with CC to Carnival 2013 and stated, “It was a fun, organized trip. This was my first time indulging in the Carnival and first time playing mas. Because of CC’s strong attention to detail, I can safely say this is an experience I’d like to repeat soon”.
- Chanel Cox (USA) shared, “I’ve travelled to T&T before but this was a very pleasant change; there were no issues with my costume and the Tobago trip was amazing. The experience was so easy flowing and the service was friendly and professional. I’d definitely use them again”.
In addition to procuring Carnival essentials (hotel accommodations, transportation, party tickets and costumes) for their tour group, the CC ladies are committed from the initial stages of the booking process and devote the necessary time to efficiently explain the service to potential clients as well as to understand their needs and build their trust. They also demonstrate their dedication and loyalty by the provision of follow-up consultations to properly educate and prepare clients on all aspects of Carnival. Detailed discussions on: the proper footwear for playing mas, fete attire and safety are all given much attention. Smith and Williams have even gone as far as to adjust costumes for their clients to ensure maximum comfort. “We care about our clients; and the only way to prove this is to show them. Exceed all expectation and deliver“.
For Carnival 2014, Carnival Concierge will take their concept of ‘Serving Carnival’ to another level while promoting what travel experts deem to be a ‘top bucket list destination experience’