DIGICEL BUSINESS INTRODUCES NEW CLOUD SOLUTIONS PORTFOLIO – Digicel Desktop as a Service & Mobile Device Management powered by Citrix

As the region’s leading full service business solutions partner, Digicel Business is excited to announce its new Cloud Solutions portfolio, featuring the latest suite of cloud solutions to drive business advantage. Working with Citrix, Cisco and Microsoft, who are leading global cloud technology providers, Digicel Business now offers complete cloud solutions for its clients’ business needs. This line of business applications offers best of breed solutions to complex business problems.

Located at Digicel’s Tier III accredited Datacentre in Jamaica, with dedicated sub platforms in Bermuda, Panama and Trinidad and Tobago, Digicel’s Cloud platform is the most secure data-hosting platform in the Caribbean and Central America. It means specifically that Trinidad and Tobago customers can choose to retain their data locally or regionally.

Within the Cloud Solutions portfolio, Digicel’s “Desktop as a Service” is a scalable service that allows clients to use a cloud-hosted desktop environment to deliver business applications, including Microsoft Office, across multiple devices. Clients can control the security of their businesses’ information on employee mobile devices with Mobile Device Management. Digicel Mobile Device Management enables completely secure access to any business application, using any device.

"Thanks to our partnership with major cloud technology providers, such as Citrix, Cisco and Microsoft, Digicel Business can now offer the best range of solutions to suit our clients' business needs", stated John Delves, Digicel Trinidad and Tobago Chief Executive Officer. "With Cloud technologies, our local businesses would now be able to focus on what they do best rather than spending important capital and resources on purchasing and maintaining expensive, depreciating equipment".

“Thanks to our partnership with major cloud technology providers, such as Citrix, Cisco and Microsoft, Digicel Business can now offer the best range of solutions to suit our clients’ business needs”, stated John Delves, Digicel Trinidad and Tobago Chief Executive Officer. “With Cloud technologies, our local businesses would now be able to focus on what they do best rather than spending important capital and resources on purchasing and maintaining expensive, depreciating equipment”.

Mr. Delves continued, “High quality Enterprise Private Cloud Solutions allow individuals and businesses to access computing applications, business processes and files wherever and whenever they are needed. This would indeed enhance the user experience and deliver significant value to our business clients locally.”

Mr. Delves further stated that “Business Solutions is a strategically important part of our business and we are investing as much in the people as well as technology to grow in line with market demand. To complement our rapidly expanding Business Solutions team, early in 2011 Digicel Group acquired Netxar, a leading business solutions company based out of Puerto Rico. The team has doubled in Trinidad & Tobago since that time and we now have plans to grow this number by another 50% before the end of this year.

After a rigorous process, Citrix has selected Digicel as a strategic go to market partner for Desktop as a Service (DaaS).

Speaking for Citrix, Mick Miralis stated, “The Desktop as a Service (DaaS) market is growing rapidly and our Citrix Service Provider (CSP) partners are delivering hundreds of thousands of cloud-hosted desktops and applications to businesses that are looking to go mobile and enable bring your own (BYO) device programs. Digicel is the first regional telecommunications company outside of the U.S. to offer these services as part of the CSP program. Digicel Desktop as a Service will bring significant value to customers across the Caribbean and Central America, allowing them to take full advantage of the flexibility of hosted desktops and applications with maximum uptime and productivity.”

Digicel Desktop as a Service is powered by Citrix XenDesktop and Citrix XenMobile which enable businesses to go mobile and develop “bring your own device” programs without the need for large capital investments. By making high-end technology affordable on a scalable basis, Digicel Desktop as a Service levels the playing field for small and medium sized businesses that would otherwise be unable to access these market leading technologies.

“The Desktop Service can bring significant value to customers as it enables local businesses to join their global counterparts in going mobile and implementing BYOD or Bring Your Own Device programmes,” stated Mr. Delves. “BYOD is a new concept, which allows employees of companies to use their own mobile devices within the work environment, thus reducing the need for companies to invest heavily in costly hardware that would become obsolete within a short space of time”.

As more businesses adopt DaaS solutions, the market is growing to accommodate the demand. IDC estimates an 84 per cent compound annual growth rate from 2011 to 2016.

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