DIGICEL BLACKBERRY CUSTOMERS TO BE REIMBURSED
Following on from RIM’s unprecedented announcement that BlackBerry customers will be able to avail of up to US$100 worth of premium BlackBerry apps in the coming weeks, Digicel is pleased to announce that it will also reimburse those customers affected during last week’s outage.
As such, Digicel prepaid BlackBerry users whose service was active during the outage will be reimbursed for the hours of interruption to their internet subscription during that period in the form of credit – while Digicel postpaid BlackBerry customers will receive a credit on their monthly bill for the equivalent duration of the outage of BlackBerry services.
All affected Digicel BlackBerry customers will be contacted by text message next week with the details of their individual reimbursement – and credited accordingly.
Digicel is committed to providing its customers with the best service and the best value and would like to apologise to its valued customers for the inconvenience caused to them.
We trust that this gesture of goodwill to our customers goes some way to making up for the inconvenience they experienced and would like to thank them for their continued loyalty to Digicel.