Open letter to Barbados Water Authority: Complaint from Fort George Resident – WARNING, Language {PG-13}

I just received an email concerning Barbados Water Authority and after referring to relevant sources, learned this is an HR matter. It was not sent to Advocate nor CBC but shipped to myself, VOB, Nation, Barbados Free Press among other places ;-

  • This is a forward of an email I sent to the BWA regarding an incident which took place today August 11th, 2010.
"You have to be the most unreasonable r@$***e woman in the world, rain falling and you wetting plants"

"You have to be the most unreasonable r@$***e woman in the world, rain falling and you wetting plants"

———- Forwarded message ———-
From: ******
Date: 11 August 2010 16:42
Subject: Complaint from Fort George Resident
To: customercare@bwa.bb

I am writing you to lodge a complaint about an incident which took place in Fort George Heights on Wednesday 11th August, 2010 at 9 am. I was in my garden wetting my plants when a BWA vehicle passed my house and I was verbally abused unprovoked by the driver.

The vehicle’s registration number is believed to be ML929 but I stand to correction. The driver can be described as bald headed and between the ages of 40 and 50 years old. The vehicle had 3 other occupants but I was not accosted by them.

 Fmr.Trinity: L to R - Ex-BWA Chair Atlee Brathwaite, Environment Min. Denis Lowe {aka: Peter Allard Mobile Services} & BWA Gen. Mgr. Dennis Yearwood
Fmr. Trinity: L to R – Ex-BWA Chair Atlee Brathwaite, Environment Min. Denis Lowe {aka: Peter Allard Mobile Services} & BWA Gen. Mgr. Dennis Yearwood

I had my back to the road and when the vehicle stopped in front of my house, this is what I heard. “You have to be the most unreasonable r@$$***e woman in the world, rain falling and you wetting plants“, to which I replied “I pay for the water that I use“. It was even more unreasonable since the worker obviously meant we are in the wet season, since it was blazing hot sunshine the whole day. It was not actually raining at the time.

I am not aware of the fact that there is a ban on water use as occurs in the dry season and strongly felt that this avenue of communication was surely not the best one. Even after he decided to move on he continued a tirade of abusive language and leaving other residents bewildered as to what had transpired.

This incident only undoes the impressive work that was done by the Authority workers in fixing a main that burst on Friday 6th and Monday 9th of August 2010 in Fort George.

I hope this matter is taken seriously and serious consideration is taken as a result of this complaint as I am still in shock that someone from the BWA would be allowed to drive through neighborhoods and accost people in such a crude way. I also expect to hear feedback on the outcome of what resulted in the hopefully forthcoming investigation.

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  1. I am totally upset with the level of service and supply of water for Ridge View estates CH CH.I have been without water for 4 days.I have called the BWA and was told we cant answer a question when will be the water on and what is the problem of no water in our area.I have lived back in Barbados for 27 yrs and have seen Barbados water supply and service get worse every year especially in the last 5 years.Today 16 Feb 2013.

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