St Maarten’s Princess Juliana Int’l Airport receives Excellence Award
Recognition awards for excellence keep pouring in for the Princess Juliana International Airport (SXM), the latest being the Award for Excellence for Outstanding Managerial Leadership, Strategy Development, Customer Orientation, and Strategy Implementation granted last week by JMB Communications. JMB owns the well-known website, www.everythingsxm.com.
Jeff Berger, CEO of JMB Communications, surprised Regina LaBega, Managing Director of SXM Airport with the award during an interview at her office for his newsletter SXM Weekly News.
“This was completely unexpected,” said LaBega, who noted that according to Berger, the award has never been granted to an airport. “We are humbled by this recognition, which gives us further encouragement to work even harder to continue to make SXM Airport a leader in Caribbean aviation, while improving the passenger experience,” she added.
Berger said he was “highly impressed by SXM Airport operations in all respects.”
He described SXM as “fast, positive, and comfortable all around.”
“This is the second year we are giving out Everythingsxm.com Awards of Excellence,” he explained. “We look at a spectrum of businesses whose focus is largely tourists. Where we feel a business is doing an exceptional job, we recognize that level of accomplishment. We look at strategy development, execution, (and) management where the main focus of the business is on providing a customer experience that consistently surpasses expectations.”
Berger explained that SXM Airport was chosen because it now “delivers an outstanding passenger experience and is working very hard to make it even better.”
“We give out several awards each year, usually in February or March to businesses primarily oriented to tourists. We will present others within the next week or so. There is no preset list. Our eyes are wide open all the time looking for the best businesses,” Berger added.
His website, www.everythingstmaarten.com, is the largest, most complete guide to Everything St. Maarten/St. Martin, while his newsletter, SXM Weekly News is focused on the needs of tourists with a readership that is close to 200,000.
In the last couple of years alone, SXM Airport has received several international awards, including the “International Transport Award” granted by the Global Trade Leaders’ Club last year for the “quality of its services.“