21 ANSA McAL (Barbados) managers better equipped to take group forward, thx to Mgmt Programme
At the end of a new management programme 21 managers from subsidiaries of a leading Barbados conglomerate are now better equipped to lead their teams and take their organisations forward.
Launched in May with participants divided into two groups, the ANSA McAL (Barbados) Ltd. (AMBL) Management Programme concluded recently with presentations of certificates to participants. Nominations are also being considered for an individual Overall Performer Award from each group. The programme was designed to be responsive to the needs of employees and further enhance the competencies of managers.
Corine Jordan, Supervisor in the Health Division at Brydens Insurance, described the programme as “very informative and timely” saying it had enhanced her management and leadership skills so as to encourage and inspire team members to follow her. The supervisor, who joined Brydens Insurance in 2004, added that the programme would bode well for ANSA McAL (Barbados) and its subsidiaries. “Once its tenets are consistently applied and trickled down I see a stronger department and a stronger company living up to the group’s core values.”
Nicole Alleyne, Manager of the Service Centre at MQI, described her experience as “extremely rewarding“, adding that the Emotional Intelligence component was a major highlight for her. She also said, “The programme has inspired and provided us with the relevant tools to function effectively within our respective positions. Its practical application will help to develop managers who in turn will be able to handle critical situations, be proactive, and build team spirit within our organisations.”
Lynston Smith, Store Manager at Trimart St. Martin’s also spoke highly of the programme saying it was both excellent and timely. And he has changed his management style as a result. “I am better able to manage my emotions and be more empathetic when dealing with critical issues involving either customers or employees. Also feedback is coming more readily from employees and decisions are team-oriented. I have gained their trust,” he explained.
Smith added that he was “elated and re-energised” at ANSA McAL’s having developed the management programme. “It feels great knowing I am trained to confront the many challenges in this competitive market.” And he believes that the practical application of the programme will reap benefits across the wider group. “I think it will act as a catalyst to improve interpersonal relationships across the board through improved communication, for example.”
Group Organisational Development Manager at AMBL, Monique Hassell described the programme as a success, noting it was designed to be practical and as a result was being immediately applied. “It’s heartening to see the participants with a renewed vigour and commitment to managing and leading their teams. I have no doubt that, despite any challenges in the business and economic environment, the future of ANSA McAL and its subsidiaries is in very good hands.”
The customized programme was developed and delivered by LCI Consulting Inc., a management consultancy which specialises in Human Resources Strategy and Interventions. Each of the modules was aligned with the group’s Core Values: Employee Centered, Customer Excellence, Creativity & Innovation, and Social Responsibility and Respect & Trust.